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Accessibility Statement

This statement was last updated on 11/05/2025.

We at Bright Pane Window Cleaning are working to make our site brightpanewindowcleaning.com accessible to people with disabilities.

What web accessibility is

Web accessibility means making our website easy for everyone to use — including people with disabilities. This ensures that all visitors, no matter their abilities or the technology they use, can access information, navigate pages, and use our services without barriers.

At Bright Pane Window Cleaning, we believe everyone deserves a smooth online experience. That’s why we design our website to be readable, easy to navigate, and compatible with assistive tools like screen readers, keyboard navigation, and voice commands.

In short, web accessibility is about inclusion — making sure every customer can learn about our services, request a quote, or schedule a cleaning easily and independently.

Accessibility adjustments on this site

To make your experience on our website as smooth and inclusive as possible, Bright Pane Window Cleaning has implemented several accessibility features. These adjustments are designed to help all visitors — including those using assistive technologies — easily navigate and interact with our site.

  • Keyboard navigation support for users who prefer or rely on keyboard controls.

  • Readable text and color contrast for better visibility and legibility.

  • Alternative text for images so screen readers can describe visuals.

  • Resizable text to help users adjust font size for easier reading.

  • Accessible forms and buttons to make scheduling and inquiries simple for everyone.

  • We’re committed to ongoing improvements and welcome feedback to make our website even more accessible for all.

Declaration of partial compliance with the standard due to third-party content

While Bright Pane Window Cleaning strives to ensure our website meets the WCAG 2.1 Level AA accessibility standards, some sections may include third-party content or applications that are outside of our direct control.

These may include features such as embedded maps, scheduling tools, payment processors, or social media plugins, which are provided by external companies. As a result, we cannot guarantee that all third-party content fully complies with accessibility standards.

We continuously review and collaborate with these providers to encourage improvements in accessibility wherever possible. If you encounter any accessibility barriers related to third-party features, please contact us — we’ll do our best to provide the information or service you need through an alternative method.

Accessibility arrangements in the organization 

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At Bright Pane Window Cleaning, we are committed to accessibility not just online, but in every part of our service. Our goal is to ensure that all clients — including those with disabilities — can easily access our cleaning services and communicate with our team.

Our accessibility arrangements include:

  • Flexible communication options, such as phone, email, or online messaging for quotes and scheduling.

  • On-site service accessibility, where our team accommodates any specific needs or instructions to ensure a safe and convenient experience.

  • Training for staff to promote respectful, inclusive, and accessible customer service.

  • Accessible documentation upon request, including invoices or service details in alternate formats (such as large print or digital text).

We continuously review and improve our accessibility practices to provide every customer with a comfortable, inclusive, and professional experience.

Requests, issues, and suggestions

Your experience matters to us. If you encounter any accessibility barriers while using our website or services, or if you have suggestions for improvement, we’d love to hear from you. Whether it’s a page that’s difficult to navigate, a feature that isn’t working well with assistive tools, or anything that prevents full access — please reach out and let us know.

We are committed to addressing concerns quickly and providing alternative solutions whenever possible. Your feedback helps us continue improving accessibility for all customers.

How to Contact Us:

We aim to respond within 2–3 business days and resolve issues as efficiently as possible.

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